Privacy Policy
Electronic Validity of this Privacy Policy: As per the Information Technology Act of 2000 and the rules and amended provisions regarding electronic documents/records in various statutes, this Privacy Policy is an electronic record and contract. A physical, electronic, or digital signature is unnecessary for this Privacy Policy.
Identification of Entities: By the phrases We / Us / Our / Company, we mean Rairaj Herbal and its product, i.e., Aaram Plus (of Rairaj Herbal LLP), and by the phrases You / Your / Yourself, we mean the users.
Contractual Nature of The Text: By this Privacy Policy, you and Rairaj Herbal LLP agree to a legal contract. This Privacy Policy’s terms, which you accept (directly / indirectly in electronic form, by clicking on the “I accept” tab, or by using the website, or by any other means), will define your relationship with Rairaj Herbal LLP for your use of the website “Rairaj Herbal LLP” (defined below).
Governing Law and Sensitive Personal Information: The Information Technology (reasonable security practises and procedures and information containing sensitive personal data) rules, 2011, made under the Information Technology Act, 2000, apply to the Privacy Policy, which is published and prescribes the collection, use, storage, or transfer of sensitive personal information.
Website Usage and Privacy Policy Compliance: This Website’s Privacy Policy regulates your transactions with this medium. Availing and exploiting this website denotes your unambiguous comprehension and consummate acquiescence of all stipulations enunciated within the antecedent Privacy Policy. Should any clause or criterion within the Privacy Policy be unpredictable with your preferred specifications, we solicit that you eschew using this website.
Therefore, providing information or utilising the website’s functionalities constitutes your irrevocable consent to collect, store, process, and transfer your Personal and Non-Personal Information as detailed in this Privacy Policy. Moreover, you now confirm that no potential loss or undue gain shall be attributed to you or any other party due to the data above handling practices.
Prerequisite Registration and Information Gathering for Service Access and Improvement
To leverage designated services within our websites, prospective users must undertake a registration process entailing the disclosure of specific information. The precise nature of the information solicited is contingent upon our current technological capabilities and infrastructure and may potentially include FULL NAME; EMAIL ADDRESS; GENDER, AGE; CREDIT OR DEBIT CARD DETAILS, PIN CODE; MEDICAL RECORDS AND HISTORY; PASSWORDS; BIOMETRIC INFORMATION.
Supplementary Details as Considered Essential
Collecting this user-provided data is integral to our efforts to improve our websites and continuously deliver an unparalleled user experience.
Notably, the specific information required for registration may vary depending on the service being accessed. We reserve the right to utilise the user above information to maintain, safeguard, and enhance our services, including advertising services, and develop new and innovative services.
Information freely accessible within the public domain or obtainable by the Right to Information Act of 2005 or other applicable laws shall not be classified as sensitive.
Circumstances Warranting Third-Party Sharing of Sensitive Personal Information
Under certain restricted conditions, we may deem it necessary to share sensitive personal information with third parties without obtaining explicit user consent. These conditions include:
- Fulfilment of legal or regulatory obligations: For objectives such as identity verification, the prevention or investigation of cyber incidents, or the prosecution and punishment of individuals who have committed offences, a court of law, a government agency, or another entity possessing authoritative power requests or mandates disclosure. Disclosures of this nature are executed in good faith, with the conviction that they are reasonably required for the enforcement of these Terms and compliance with applicable laws and regulations.
- Internal processing within group companies: We may share sensitive personal information within our group of companies, including with officers and employees of those companies, to process such information on our behalf. In such instances, we take meticulous measures to guarantee that these recipients process the data strictly following our instructions, the guidelines outlined in this Privacy Policy, and any other pertinent confidentiality and security measures.
Employment of Cookies and IP Addresses to Foster a Personalised and Responsive Online Experience
To provide a more individualised and efficient user experience, we may utilise electronic tools, including “cookies,” to gather information and assign a distinct, randomly generated User Identification (User ID) to each visitor. This User ID empowers us to grasp better the unique interests associated with a particular computer, enabling us to tailor our sites accordingly. It’s essential to note that even when a cookie is assigned to your device, we cannot determine your identity unless you voluntarily disclose it through registration. Cookies can only store personal information you willingly provide, such as when requesting a Personalised Horoscope. They are inherently unable to extract data from your hard drive. It’s essential to recognise that our advertisers may also employ cookies within your browser if you interact with their advertisements, a practice that lies beyond our direct control.
Upon your visit to our site, our web servers automatically collect a limited scope of information concerning your computer’s internet connection, including its IP address. This numerical identifier functions to direct data, such as the web pages you visit, to their appropriate destinations within the interconnected network of computers. Understanding that your IP address does not disclose your identity is crucial. We utilise this information to deliver requested web pages, customise our site to align with user interests, measure website traffic, and inform advertisers regarding the geographic origins of our visitors.
Data Acquisition and Personalization Mechanisms
To foster a more responsive and personalised user experience, we may employ electronic instruments, including “cookies,” to gather data and assign a unique, randomly generated User Identification (User ID) to each visitor. This User ID empowers us to comprehend better the individual interests associated with a specific computer, enabling the tailoring of our sites accordingly. However, it is imperative to note that even when a cookie is placed on your device, we can only discern your identity if you proactively elect to disclose it, such as through the registration process. Cookies can store personal information you willingly provide, as exemplified by the request for a Personalised Horoscope. They are inherently incapable of extracting data from your hard drive. Additionally, it is essential to acknowledge that our advertisers may utilise cookies within your browser if you engage with their advertisements, a practice beyond our direct control.
Upon visiting our site, our web servers automatically garner restricted information about your computer’s internet connection, including its Internet Protocol (IP) address. This numerical identifier directs data, such as the web pages you access, to their designated destinations within the interconnected network of computers. Recognising that your IP address keeps your identity private is crucial. We utilise this information to deliver requested web pages, customise our site to align with user interests, measure website traffic, and inform advertisers regarding the geographic origins of our visitors.
Treatment of Personally Identifiable Information
Marketing Communications: Rairaj Herbal LLP may utilise your chosen information to generate and transmit emails, including newsletters, surveys, and promotional messages containing product details, event information, and cosmetic advice. You may opt out of receiving these communications at any time by selecting the “Unsubscribe” link within the email or editing your preferences in the “Profile” section if you are a
registered user.
Mobile Communication: Submitting your mobile phone number may result in receiving text messages (SMS) or WhatsApp messages containing product details, event information, and promotional offers. You acknowledge that Rairaj Herbal LLP will not transmit unsolicited text messages and does not incur any charges for sending such communications. However, your mobile service provider may assess charges for sending and receiving text messages, airtime, and other applicable standard rates.
Telephone Communication: Submitting your mobile or landline number may lead to receiving phone calls conveying product details, event information, and promotional offers.
Service-Related Communication: Providing us with your contact information permits us to deliver service-related notifications, including updates concerning the website, through email or contact you regarding your customer service requests or inquiries. For instance, all registered users will be sent an email confirming their registration. These communications are essential for providing optimal customer service and addressing your concerns.
Personalised Service: We may leverage your chosen personal information to tailor your website experience and offer customised services, such as suggesting products of particular interest to you. These personalised recommendations may be delivered through email, text, or phone.
Special Events, Questionnaires, and Surveys: Rairaj Herbal LLP may sponsor periodic special events (e.g., contests, promotions, or other offerings), questionnaires, and surveys. Special rules governing data processing may apply to these initiatives, and carefully reviewing such rules before participation is highly recommended. Without specific rules, your personal information will be processed following this Privacy Policy and its stated purposes.
Employment Information: Any personal information you provide regarding employment, such as your resume, will be treated confidentially and used solely for evaluation purposes concerning current and future employment opportunities and for contacting you about potential employment with Rairaj Herbal LLP or its affiliates. Any person or entity that, through one or more intermediaries, directly or indirectly controls, is controlled by, or has common control with, our company is defined as an “Affiliate”. We will retain your information for potential future recruitment opportunities unless you express a desire for its deletion.
Data Security: Comprehensive Safeguards & Open Communication
Ensuring the protection of personal information provided on the Rairaj Herbal website and www.arumplus.com, we have implemented reasonable safeguards to deter unauthorised disclosure, use, alteration, or destruction. For any concerns or questions regarding the security protocols on our site, feel free to contact us via email at info@rairajherbal.com.
Privacy Policy Amendments and Review Frequency
To ensure continued alignment with legal and operational best practices, this Privacy Policy is subject to potential amendments. Any revisions will be promptly published on this website. For optimal understanding and ongoing trust, we encourage regularly reviewing this Policy.
Privacy and Quality Assurance
We have exerted significant efforts to ensure that your visit to www.arumplus.com and www.arumplus.com is exceptional and fruitful while maintaining a steadfast commitment to respecting your privacy. We welcome your questions, comments, or concerns about our privacy practices. You can reach us by email at info@rairajherbal.com.
Data Transfer to Facebook and Privacy Information
A link to our Facebook page is available on our website. Clicking this button may result in data about your visit being associated with your Facebook profile. To avoid unintentional data transfer, please ensure you are not logged into Facebook upon accessing our pages. Additionally, we encourage you to familiarise yourself with Facebook’s data protection information for further transparency. This information can be found at
Data Retention and Privacy Principles
We accord paramount importance to the judicious administration of your Personal Information and Sensitive Personal Data. Our retention shall be contingent solely upon the duration requisite for fulfilling purposes expounded in this instrument, except where legal imperatives prescribe an extended retention span. We highly regard your entitlement to data privacy, assuring that the storage duration of your information does not transcend the temporal confines mandated by its stipulated purpose.
Scope and Limitations of the Privacy Policy
The collection, use, and disclosure of your personal information by our website and within its domain is governed by this Privacy Policy. You should review the privacy policies of such websites by yourself, as we do not control their information practices and are not accountable for their content or activities.
Instances of Sensitive Personal Information Sharing
The entity is dedicated to safeguarding the users’ sensitive personal information. Nevertheless, in a limited number of situations, the entity may divulge such information to third parties without procuring the users’ explicit consent beforehand. These situations are as follows: Compliance with Legal or Regulatory Obligations: For purposes such as identity verification, the prevention or investigation of cyber incidents, or the prosecution and punishment of individuals who have committed offences, a judicial body, a governmental agency, or another entity endowed with authoritative power solicits or compels disclosure. Disclosures of this nature are effectuated in good faith, with the belief that they are reasonably requisite for the enforcement of these Terms and conformity with applicable laws and regulations. Internal Processing within the Group: The entity may disseminate sensitive personal information within its group of companies, including to officers and employees of those companies, to process such data on its behalf. In such cases, the entity takes all necessary measures to ensure that these recipients process the information by its instructions, this Privacy Policy, and any other pertinent confidentiality and security measures.
Addressing Concerns and Violations: Formal Grievance Reporting
Regarding any dissatisfaction, misconduct, or difficulties concerning content, comments, or any breach of these terms, the users are advised to communicate in writing via email, verified with an electronic signature, to the sanctioned Grievance Officer as mentioned below at the earliest.
Grievance Officer
Rairaj Herbal LLP
Email: info@rairajherbal.com
User Declaration
As a user and visitor of the website www.arumplus.com and its associated website www.arumplus.com, belonging to Rairaj Herbal LLP, I declare that I comprehend and agree to the terms stated in this data privacy notice. This agreement is adequate for my relationship with Rairaj Herbal LLP as an online portal user. It will persist until Rairaj Herbal LLP records the personal information mentioned above.